A Southeastern train has ground to a halt with passengers left stuck on board for hours once again.
This time it’s at Victoria station yards from platforms, yet passengers have not been disembarked for three hours.
SERVICE UPDATE: An assisting trains is on route and will be attaching to the failed train in a minute. Please REMAIN on the train and we will have you back in the station very soon. #LondonVictoria
— Southeastern (@Se_Railway) October 21, 2018
Southeastern are pleading for passengers not to leave of their own accord, but their processes for enabling passengers to leave appear lacking, to say the least. Continual messages have said help coming soon as hours passed.
Passengers also report little communication from the driver. Perhaps the power died as happened before.
Come on guys there’s enough of you here to sort this out!!! Get us off please!! Walk us off the train if you have too but 3 hours almost now and no closer to anywhere! pic.twitter.com/WSpitV9R8o
— Chris Hayward (@lonebase23) October 21, 2018
You may remember passengers were left for up to four hours earlier this year at Lewisham as trains were left standing metres from Lewisham station as power went off and toilets were inaccessible. People ended up leaving trains.
In April passengers were stuck for four hours near Lewisham.
A report on the initial incident was recently released which criticised Southeastern processes on the day.